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Noticeboard

DR CHAN IS RETIRING

Dr Chan’s retirement gathering is on Saturday 15th December at Hickings Lane Medical Centre 11.30-1.30 and all patients are welcome to drop in and join in her celebrations.

If you would like to attend please let the reception staff know.

 

Did you know that you can now order repeat prescriptions and book routine GP appointments online? If you would like access to this service please ask at reception or see our online services page for details.

Welcome to Hickings Lane Medical Centre

CQC Registration Number
1-199712203

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

General Data Protection Regulations 2018  Privacy Notice for Patients

These new regulations come into force on 25 May 2018 and it is important that all patients are made aware of them. Further information of the Data Protection Privacy Notice is displayed in reception or is available here.

Click here to see our Patient Guide

Extended Access

Extra evening and weekend appointments available in local area

 

You can now book routine GP and Nurse appointments in the evening, at weekends and over bank holidays in your local area.

Pre-bookable appointments are available Monday-Friday, 6.30pm-8pm, plus weekends and bank holidays and you can be seen by a GP, Nurse or Healthcare Assistant.

To book your appointment, contact the surgery during normal opening hours. Please be aware that the appointment may take place at another GP Practice in the area.

If you need urgent medical advice when the surgery is closed, you should continue to call NHS 111.

We are extremely pleased to announce that the Practice has been rated 'Outstanding' in our CQC inspection.

Only 4% of GP practices in the country have been given this rating and we are incredibly proud of all the Staff and our Patient Participation Group for their contribution to the Practice.

The full report can be seen by clicking the following link:

https://www.cqc.org.uk/sites/default/files/new_reports/AAAF2934.pdf

 

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Access

Hickings Lane Medical Centre has automatic front entrance doors and is designed to allow access for wheelchairs into all the clinical rooms.

(Site updated 07/12/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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